How to Find Help with Problem Gambling

Gambling can be a fun form of entertainment. However, it can become a problem for some players. When gambling becomes too much to handle, there is help. It is a click or phone call away.


Most live and online casinos offer a way to self-exclude. In some cases, there is a form to fill out with the gaming commission that covers all casinos under its jurisdiction. Other times, it is up to the casino, depending on how it is regulated. Self-excluding from only one casino in a region may require a trip to that casino. 

The form will ask about the type of exclusion that you would like. If a permanent ban is picked, it usually cannot be undone. Other options may include a year or two. 

Visit the local gaming commission’s website for information on how to opt out of licensed gaming. You may also visit a casino’s players center.

Online sites offer a quick way to self-exclude. It is often right in the software. This will close the player’s account for the amount of time desired. It can be as little as hours or days and as long as forever. 

These sites also have other types of limits. It can be a deposit, time or maximum bet cap. These are easily created in the software, and can generally be reversed with a few days of notice. 

Time is required so that players cannot change the limit settings during a session. This allows a cool off period before raising limits. 

Problem gambling help

There are two national organizations that we recommend for those looking for help with a gambling problem. These services may also be available to those close to the person that needs help in an effort to get them services. 

The National Council on Problem Gambling has offices across the country. It does not oppose legalized gambling. Its goal is to properly fund services for players that need help. It has a 24-hour helpline. The phone number is 1-800-522-4700. 

Gamblers Anonymous is another national group that helps players with a problem. It created the 20 Questions to ask when deciding if you have a gambling problem. Players that answer yes to at least seven questions may need help. 

Gamblers Anonymous has meetings throughout the country, even in areas where gambling is not legalized. Find your state on this list and call them to get help now.

State-specific problem gambling help


Must be 21+ to gamble online in Connecticut. If you or someone you know has a gambling problem and wants help, call (888) 789-7777 or visit


Offers on our site are not valid for any participant of the Illinois Gaming Board statewide voluntary self-exclusion program. Must be 21 years of age or older to gamble in Illinois. If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537).


Hope is here. Call 1-800-327-5050 or visit Must be 21+ Play it smart from the start! Live Chat at

New York

Must be 21+ to gamble online in New York State. Gambling Problem? Call 1-877-8-HOPENY or text HOPENY (467369). Standard text rates may apply.

Last Updated on July 10, 2023 by Kristina Mehaffey